London Car Dispatch App Report ④ Dispatch app business of Addison Lee
In Addison Lee Corp. we got the explanation from MS. Catherine Faiers, COO.
Addison Lee is a company that John Griffin has started from one in 1975.
The company has become larger through the acquisition of other companies.
When the number of dispatch has become two thousand units, company logo has been unified into the current one.
Currently it is a scale to dispatch a 4500 units.
Carlyle Group acquired Addison Lee Corporation for overseas expansion in 2013, in 2014 it was expanded into New York.
The company believes the Asia expansion in the future.
According to the article Addison Lee, in London, corporate market accounted for 60%, and is higher than the general customer market.
In general customer market, minicab accounted for 60%, it is higher than the black cab.
If Japan’s taxi management to visit, than the black cab is a private taxi, it is better that you visit the minicab company.
Minicab is to rent a car to the driver, to teach driving skills, is to arrange the user in making full use of the dispatch app phone and computer.
Although not in the form to hire a driver such as Japan, economic and social function of minicab is almost the same as Japan’s taxi company.
Especially international expansion that made full use of smart phones, Japan’s taxi companies should emulate.
In the future of international tourism market, Japan taxi companies will be left behind
Addison Lee Corporation is a large company that dispatch 8 million times a year.
There are 300 people in the call center.Percentage of dispatch is, from 40% of call center, 20% from the personal computer, is 40% from the smartphone.
Dispatch of the algorithm are in favor of the enterprise.A human-made directly is about 1%.And are reflected in the algorithm by its after rework.
As also in the photograph, even though operating flow has not been recognized, the vehicle is located in London throughout.
It is waiting at the taxi stand called RANK.
Rate to the destination is determined from where the customer ride at the time of receiving the dispatch.
This is also many benefits for the customer, can be said that modern management
(Rates in some cases time system in the contract with the enterprise customers are determined in advance).
Japan’s taxi business is also the point should emulate.
The driver is a sole proprietorship, the company has been taught the opportunity of skills in hand operation.
In the case of enterprise, is better that you can reach the destination without using the Navi, the better the impression of customers.
In the driver training institutions, quarter to pass.
Failure who have one receives the test is re-trained.
When the test, the driver learn English and geography knowledge and customer service.
Annual income of driver is not bad in the year 30,000 pounds.
Foreigners is 80%. Women not almost.
The average age is 46 years old.
It is a city force of London accepted foreign workers.
In the case of Tokyo might become stuck in Japanese issues.
70% from 60% of the fare revenues is a share of the driver.
Driver to bear the gasoline.
Car is a private car, driver go by as it is riding to home.
And is contracted with 270 companies are cheaper about 30% compared with the fare general customers.
It should be noted, is written in the body of Addison Lee “We also deliver people” is a very idea of human logistics.
関連記事
-
-
ヘルシンキのシェアリングエコノミー・サービス「Whim」
ヘルシンキのWhimがNewspicksで取り上げられて、好意的なコメントが多かった http:/
-
-
Directionality of the discussion about Uber and Airbnb in Japan
1 Appearance of the sharing economy theory 1)Shar
-
-
鳥取市の三時間乗り放題1000円タクシー(外国人観光客用)
鳥取市の三時間乗り放題千円タクシーは、通常のメーターでは一万五千円はかかるタクシー料金を、法定限度額
-
-
🌍🎒 🚖シニアバックパッカーの旅 ロンドン配車アプリ調査② 前提となる予備知識とロンドンの配車アプリビジネス事情どう
○日本との違い ロンドンのタクシー制度は日本と根本的に2点異なることを理解しておく必要がある。
-
-
侮辱されたUber運転手の報道と欧州での訴訟報道
CNNは、NYPD警官がアメリカに来て2年のUber運転手を侮辱しているニュースを流しています。NY
-
-
自家用自動車の共同使用(ライドシェ)
タクシー業界がライドシェに過敏になっているのか、行政当局もライドシェに否定的な報道が目立つ。しかし、
-
-
ロンドンのミニキャブは自家用か営業用か? Uber論争を通じて
○ロンドンのUber 事実関係は不明ですが、minicabの手配をUberは実施しており、m
-
-
🌍🎒 🚖シニアバックパッカーの旅 動画で見る世界人流観光施策風土記 2016年11月1日 チームネクスト合宿 in ニューヨーク 1日目
チームネクストでニューヨーク合宿を行った。メンバーにタクシージャパンの熊沢氏が参加されたので、ロンド
-
-
crew の チップ 問題に関する東京交通新聞の報道
東京交通新聞で、担当局長が、CREWのチップについて、チップを推奨するようなHPは道路運送法の有償運
-
-
🌍🎒 🚖シニアバックパッカーの旅 韓国、台湾、香港等 運転手付きレンタカー制度の活躍 旅宅便(日本)は運行管理形式
済州島に行く機会があり、下調べをしているうち、運転手付きレンタカー制度が韓国には存在することに気が付